Privacy Policy

Hosting

The website and backend ERP systems are hosted on a dependable, well-tested cloud infrastructure that is frequently monitored and backed up. All communication between your browser and our servers is encrypted using HTTPS.

Collecting Data

When you purchase a product from us, we save your name, address, contact information, and purchase information. We may use this information to fulfil your order, send you marketing emails on occasion, and improve the user experience. All marketing communications will include an unsubscribe link.

Sharing Data

If necessary to comply with the law or to defend our rights if our Terms of Service are believed to have been broken, we may share your personal information.

Payments

We never save your payment information on our servers. Credit card and authorization services are provided by third-party payment gateways and institutions that comply to PCI-DSS requirements as maintained by the PCI Security Standards Council, a collaboration of Visa, MasterCard, American Express, and Discover.

Third-Party Services

Third-party services such as analytics, payment gateways, and social media may be used by us. These services have their own terms and privacy policies. We urge that you read their privacy policies so that you understand how these services will treat your personal information.

Contact Information

Inquiries concerning the Terms of Service or the Privacy Policy should be sent to contact@whitebamboostore.com. We are open Monday through Friday and make every effort to respond within one business day.